We strive to make healthcare better for all by making it easier for digital health innovators to succeed.
Who we are
MedStack is on a mission to transform the process of healthcare innovation. Our company is an award-winning startup backed by prominent VCs and is a successful graduate of 500 Startups, and the Creative Destruction Lab. We've been named a TechCrunch Disrupt Top Pick for Cybersecurity, one of Canada's Top 20 early-stage technology companies by CIX, and one of the Top 50 digital health disruptors in Canada by PwC and CB Insights.
Our business is a subscription-based platform, but we are also an ecosystem, a community that champions startups and entrepreneurship. We embrace automation, collaboration, startup empowerment, and creative problem-solving. Our customers work with us and with each other to tackle the world's biggest problem: making healthcare more efficient, accessible, economical and effective, at a time when the world needs it more than ever before.
Who we need
We are looking for a Site Reliability Engineer (SRE) to join our team, working at the most integral levels of the operation of our core product and its intersection with public cloud (e.g., Azure and AWS). We need someone who has conceived of and built custom software automation to manage cloud resources for deployment, and is eager to level up the deployment, operations, and scalability of our platform. This is an opportunity to channel your passion for highly resilient, secure, performant technology to our MedStack Control platform that supports hundreds of segregated environments.
This is a remote position and we welcome applicants from across all of Canada.
We run a DevOps culture, and we’re using Docker, Ansible and ElasticSearch. We use both Azure and AWS, and we are flexible with languages and tools, using whatever is most effective for the work at hand.
What’s in it for you
The exciting project work. You will have the opportunity to build and manage a scalable platform that serves digital health companies focused on making healthcare and healthtech more affordable and accessible to the masses. You will make an impact in the digital health landscape by ensuring MedStack Control’s core technology has a reputation of resilience, scalability and reliability, increasing our market reach and ultimately the reach of our clients.
What you will do
What you bring:
How you will make a difference:
Architect and develop. You will build scalable systems, using automation and pushing changes that improve reliability and usability. You will work closely with across teams to build and implement solutions adhering to the technical specifications and aligning with the roadmap and reference architecture.
Support. You will be part of the team that maintains the platform ensuring 24/7 accessibility and reliability; measuring and monitoring availability, latency, and overall system health. You will set and maintain high standards around incident response practices and policies. Inspired by the philosophy of Site Reliability Engineering, we provide customers with access to 24/7 support, as a result, you will be part of an on-call rotation schedule. You can expect on average one after-hours call per 1-week shift.
Share knowledge. You will train other team members on technologies and processes; drive education and knowledge transfer of design patterns, technical practices, and relevant technologies and tools
Implement best practices. You will support the investigation and adoption of new and emerging cloud architecture practices and technologies, creating opportunities for improvement and actively participating in discussions and initiatives to improve our technical practices and competitive position.
A Little More About Us
Privacy and security are among the most significant and complex requirements that companies looking to build digital health applications must navigate. The strict requirements that hospitals, insurance companies, public health, clinic networks, and patient populations (all their potential clients) must adhere to create overwhelming but important requirements that can delay the healthtech industry from truly taking off and making a positive revolutionizing change. At MedStack, we set out to solve this seemingly impossible situation. Over core offering is MedStack Control, a turnkey compliance solution designed to help healthcare innovators scale their applications quickly and earn the trust of healthcare enterprises, thanks to MedStack's out-of-the-box, proven privacy and security compliance guarantees.
Why we think you'd like it here
MedStack is a remote-first company. And while that may not be a distinction now, it's the way we have always operated. This translates to having the processes, technology, and understanding in place to nurture a collaborative remote work environment with an exceptional work-life balance.
We meet (virtually) as a team at the end of every week to celebrate our wins, acknowledge milestones, showcase what we've each accomplished, tackle challenges, and learn from each other.
Diversity and inclusion are not mere words on paper to us. We have stringent guidelines and bold objectives.
We offer competitive compensation, generous benefits and vacation packages, and the choice to partake in the company's employee stock option plan. There is no better time to come into an early-stage award-winning company with a strong brand that is redefining an industry.
We are a company with a developer, entrepreneur and innovator mindset and extremely high specificity, accuracy, and quality standards. Our core product is digital security infrastructure. Everything from our team processes to our brand reflects a culture of facts-first, entrepreneurship vs. the status quo, celebrating our customers' success before ours, and collaboration and openness.
If you have 70% of the qualifications we are looking for, share our way of thinking and want to play an integral role in impacting health tech and health care, apply to express your interest.
MedStack welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.